We conduct many staff reviews throughout the year and one of the reviews is our “Indicators of Performance Review.” During the month of November, one of our managers will be conducting these reviews with each of our Personal Trainers. What is the “Indicators of Performance Review”?: This review will evaluate administrative skills and adherence to…
Ask For Feedback – Act On Feedback
Customer service is the corner stone of our business here at Northwest Personal Training & Fitness Education. Our customers are our bosses and as Fitness Pros our #1 responsibility is to exceed customer expectations. We go out of our way to help clients. Because of this we have built a STRONG reputation as being the BEST in…
5 Ways To Get Their Attention This Summer
Fit pros. If your clients are like ours….they like to be outside spending time with friends and family over the summer. All of the summer fun means we will typically have a slower July & August. Revenue and clients tend to be down during this part of the year. Not to worry! We have ways…
Join Me at IHRSA 2022!
I am speaking at IHRSA 2022! Join me! My Presentation: Your Personal Training Department Reimagined During my presentation on Wednesday, June 22 from 9:00 AM to 10:00 AM, you will learn how to build and improve your personal training department so that you can generate more than a million dollars a year. This session will…
Highlight Your Staff – Here’s How
Fit Pros – have an “About Us” section on your website? We are going to try something new with our “Meet Your Trainers” bio page. This project will give us a fun way to highlight our amazing staff and gives us something exciting to include on social media and in our enewsletters. New Twist on…
Get Prize Donations For Your Fit Pro Business
Our Spring Makeover Challenge has started! I recently wrote about learning to run a spring weight loss challenge and our weight loss challenge flier checklist. Now it is time to talk about the winners of the challenge! It is a challenge afterall…. Winners Get Our marketing for the Spring Makeover Challenge states: “Besides the health…
Celebrate Your Staff!
Here at Northwest Personal Training we believe that creating an inviting, motivating and inspirational team is key to the success of our staff, clients, business and community. Creating this type of environment takes organization and commitment. Here are some of the benefits that we offer our staff: Monthly and Yearly Bonuses Health Insurance Continuing Education…
Learn to Run a Spring Weight Loss Challenge
We are currently preparing for our annual Spring Makeover/Weight Loss Challenge. This is our biggest “extra” revenue generating program of the year. We generate about $20k in extra revenue with this program every spring. We normally start the Spring Makeover Challenge in mid April. That means we need to get everything prepared with our personal…
22 Years And We Are Still Here
Fit Pros, I am sure many of you are still trying to recover from the stress COVID put on you and your fitness business. I was interviewed for a story about our 22nd Anniversary at Northwest Personal Training. In the interview I recall how far we have come in 22 years, how we celebrated those…
Wow Potential New Clients
It is that time of year where….if you have done the appropriate marketing work….you have lots of potential new clients walking through your doors. Are you ready for them? Do you and your staff have a specific plan on how to show these potential new clients how you and your staff can be the ticket to…