The Holiday season is upon us and that often means your business will be closed on those special days. The holidays also mean that personal trainers will be requesting vacation time. Do you have policies that will keep both your clients and your personal trainers happy during the holidays? First priority…. notify your clients if…
Last week I reminded you to zero in on customer service to win new clients. Customer service is the corner stone of our business here at Northwest Personal Training & Fitness Education. Our customers are our bosses and as Fitness Pros, our #1 responsibility is to exceed customer expectations. We go out of our way…
A few weeks ago I told you about the full page print ad we ran in our local newspaper. Well, now we have a lot of potential new clients walking through our doors. So, what is the first step to getting them to start here at Northwest Personal Training? Customer Service!! We have always prided…
As a result of the ongoing Coronavirus (COVID-19) developments, many of your clients are probably asking whether they should be working out and heading to the gym? Reassure them with the steps you are taking to keep them healthy and safe:…
Hopefully January and February have brought in new clients, brought back old clients and your current clients have renewed motivation to be fit and healthy. Now, lets keep them coming back to your fitness business all year long! One of the most important actions you and your staff can take is to ensure exceptional customer…
Last week I reviewed some of the best ways to set 2020 up for success. This week, I will give you a few more tips on how being prepared and honing your skills will make the difference for your fitness business this year. Be mentally & physically prepared to work hard You might need to…
Do you know what our biggest problem is? It is probably your biggest problem too. THE MAJORITY OF PEOPLE DO NOT LIKE TO EXERCISE! The biggest problem working in the fitness industry is that we are offering a product that most people hate. So each and every one of us has to do whatever we can…
It is that time of year when many personal trainers and group exercise instructors start taking their clients outside for workouts. Clients love getting the fresh air and trainers can keep things interesting with TONS of new exercises and adventures in the great outdoors. We have a couple protocols when it comes to bringing clients…
Here’s some tips to ensure you set the stage for an incredible 2016. Think of this as a 2016 Fitness Business Pep Rally! Share with your team…. Be at Your Best: Well, as a fitness professional, we expect that year-round, right?! But it’s even more important in the beginning of the year. You can’t afford…
The best way to deal with bad weather is to take a proactive approach. So, we recently touched base with our staff members to make sure that IF something were to happen we would have the information we need: Do you have this information from your team? Who could actually get to work? Whose vehicle is capable…
