Here at Northwest Personal Training, we believe that education + action = results, so we make it a priority to host workshops that inform and help inspire current and potential new clients to take action when it comes to their health and wellness. Our clients can’t do better if they don’t KNOW better! Don’t forget…
Are You #1? We Are!
How exciting! We (Northwest Personal Training) were voted the #1 Personal Training Studio and #1 Fitness Class in our county! Email/Social Media Announcement: We are so immensely grateful for your unwavering belief in us for over 23 years! Thank you for voting us #1 Personal Training Studio, #1 Fitness Class, and runner up for Best…
Holiday Schedule for YOUR Fitness Facility
The Holiday season is upon us and that often means your business will be closed on those special days. The holidays also mean that personal trainers will be requesting vacation time. Do you have policies that will keep both your clients and your personal trainers happy during the holidays? First priority…. notify your clients if…
How To Conduct AND Act On Client Surveys
Last week I reminded you to zero in on customer service to win new clients. Customer service is the corner stone of our business here at Northwest Personal Training & Fitness Education. Our customers are our bosses and as Fitness Pros, our #1 responsibility is to exceed customer expectations. We go out of our way…
Win Them with Customer Service
A few weeks ago I told you about the full page print ad we ran in our local newspaper. Well, now we have a lot of potential new clients walking through our doors. So, what is the first step to getting them to start here at Northwest Personal Training? Customer Service!! We have always prided…
Coronavirus Tips For Clients
As a result of the ongoing Coronavirus (COVID-19) developments, many of your clients are probably asking whether they should be working out and heading to the gym? Reassure them with the steps you are taking to keep them healthy and safe:…
Exceptional Customer Service – Every Time
Hopefully January and February have brought in new clients, brought back old clients and your current clients have renewed motivation to be fit and healthy. Now, lets keep them coming back to your fitness business all year long! One of the most important actions you and your staff can take is to ensure exceptional customer…
Be Prepared – Hone Your Skills…Now!
Last week I reviewed some of the best ways to set 2020 up for success. This week, I will give you a few more tips on how being prepared and honing your skills will make the difference for your fitness business this year. Be mentally & physically prepared to work hard You might need to…
Clients Will Love You and Exercise – Try This!
Do you know what our biggest problem is? It is probably your biggest problem too. THE MAJORITY OF PEOPLE DO NOT LIKE TO EXERCISE! The biggest problem working in the fitness industry is that we are offering a product that most people hate. So each and every one of us has to do whatever we can…
Going Outside With Clients? Play It Safe.
It is that time of year when many personal trainers and group exercise instructors start taking their clients outside for workouts. Clients love getting the fresh air and trainers can keep things interesting with TONS of new exercises and adventures in the great outdoors. We have a couple protocols when it comes to bringing clients…