Holiday Hours: Good For You – Good For Them

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We are quickly approaching Christmas and New Year’s and like many business owners you would like to (and you would like your staff to be able to) spend those days with family and friends, but you don’t want to let your clients down if they are counting on you for a great holiday workout.

Here is what we do.  It is good for us and it is good for our clients.

 

First,

we post our special holiday hours well in advance so that nobody is taken by surprise by the change in hours.
(If you haven’t done this already…now is better than never.  Get a quick schedule made up and post it TODAY!)

Second,

we explain our intentions on the schedule by saying this…he he he…:
“The Holiday season is fast approaching and often the demands will test your resolve.  Here are some examples of common holiday excuses for missed workouts that won’t work with us…
I couldn’t make my workout because I had to bake some cookies.
I’m canceling because I have to go shopping to buy a present for my dog.
I can’t workout today because it’s too cold/rainy/dark…
Sorry, I won’t be coming in today because I’m tired from opening so many presents
Our job is to ensure you keep your commitment to your health and fitness over the holidays – this will give you the strength to deal with the mobs at the mall!  We also wanted to make sure we gave you enough notice for any upcoming holiday schedule changes so you can adjust your workout routine accordingly.”

Third,

we schedule some fun holiday get togethers that we post on the holiday schedule.  This year we hosted a Turkey Bowl Flag Football game for all clients to attend and a fabulous holiday party for clients and staff.

Fourth,

we choose a couple holidays to run a special workout in the morning.  It is fun for clients to attend the special workout on Thanksgiving morning or New Year’s morning and it allows us to only have one or two staff members at the studio on the holiday and it is only for a couple hours.  Our clients are happy because they get a killer workout and our staff is happy because they get to spend the holiday with family and friends knowing that their clients are also happy!

Want a copy of our Holiday Schedule to use as an example when creating yours?  Email kari@nwpersonaltraining.com and we will send it your way!

Also, check out what we do for client holiday cards and what we do with all the great pictures we have taken throughout the year.

FYI: want to be part of our inner circle and learn tons of tips and tricks like this one? Want consulting like services for free for a month? We have made it even easier to sign up for our PT Profits Mastermind Group for a FREE month trial. Just email your phone number and request to join the free month trial to kari@nwpersonaltraining.com and we will get you started.  It is that EASY!

Yours in Health, Fitness & Business,
Sherri McMillan

NOW IS THE TIME TO TAKE YOUR FITNESS BUSINESS TO THE NEXT LEVEL, GET TONS OF FREE RESOURCES AND WRITE IT OFF ON YOUR 2012 TAX RETURN!

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