Keep a Consistent Cancelation Policy
Reference Your Cancelation Policy Early and Regularly
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Right at the top of the page.
Options We Give Clients if They Late Cancel:
- Reschedule with their usual trainer or another trainer during the same day at a different time.
- Have the their trainer provide them with an at home or gym workout to be completed later.
- Their trainer spends the allotted time working on that client’s programming.
- Their trainer can send them a virtual workout/class.
Having a clear and enforceable cancelation policy is essential to the success of your fitness business. Take the time to ensure your cancelation policy is clearly stated in your new client paperwork and that it is being followed within your fitness business.
Yours in health, fitness & business,
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