We have 8 complimentary sessions scheduled for this week. How many do you have? Are you always working on getting potential new clients into your facility? Today we are going to discuss what you and your team need to do to be ready for comp sessions. This is your time to shine!
Looking for ideas on how to get more complementary sessions scheduled? Try these past blog posts:
Here are a few things that I reminded our team to do that will really WOW the potential NEW clients that are coming in this week:
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Right up here!
Be prepared!
- Review their CIQ’s (Customer Information Questionnaire) and have a couple articles ready for them that relate to their goals.
- Want to see our CIQ and watch a full video explaining exactly how we conduct our comp sessions? Get my Make or Break First Session With Potential New Client eVideo. Share with staff and watch as many times as you want!
- Highlight their CIQ’s.
- Have a few exercises written out for them that you can go over during their comp session.
- Get a rough draft of their weekly schedule ready.
- If you don’t have their CIQ 2 days before the comp be proactive and track it down.
Be Organized!
- Make sure your office (or the space you will be using to conduct the comp session) is neat and organized.
- Have a copy of the results manual or your resource tool available.
- Make sure you have a BP cuff.
- Have a copy of your updated master schedule ready.
- Make sure the fitness floor looks clean and tidy!! First impressions make a huge difference!
BE READY!
- Review the “Overcoming obstacles to sales“, part 2, part 3, part 4 & part 5.
- Know what specials are currently being offered at your facility.
- Leave enough time for the sales portion so you can address any questions that they might have!
If you want more tips check out this video I put together:
[youtube]https://youtu.be/HIXc68X9Oko[/youtube]Yours in health, fitness & business,
Sherri McMillan
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