Category: personal training

Secret Shop your Business to create an incredible and consistent experience for your clients!

I worked at McDonalds for 5 years. I know, I know… that’s a story for a different blog! Anyways, when I worked there we would get Secret Shopped all the time and of course, you always wanted to get a high score. So you ended up just practicing the correct protocol all the time because…

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Watch this Video Clip on how to Stretch out your Clients.

Hey Fitness Pros, I’ve written in the past about the importance of spending at least 5-10 minutes at the end of every training session stretching out a client and/or utilizing tools such as stretching sticks or balls to provide a muscle rub-down. There is a reason why we make this a mandatory component of all…

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Team Meetings that People Want to Attend

Most people dread meetings because they perceive them to be a waste of time and extremely boring. However, a carefully planned and orchestrated meeting can be one that staff look forward to, that creates a culture for success, that offers some excellent team building opportunities and is productive at teaching your team the skills they…

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What Women Want…

What do women want? I attended a fabulous session with Karen Wischmann, the president and CEO of Total Fitness & Spa for Women, one of the most successful women’s only clubs in the world. Since 54% of club members are female and 70% of Personal Training is purchased by women, it’s probably a really good…

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Surveys help you grow stronger!

Hey Fitness Pros. It’s time to start planning for fall. Remember the saying “Failing to Plan is Planning to Fail”. But before you start deciding what your clients want, remember to ask them first. We just posted our Client Survey online at Survey Monkey. They are a professional, cost-effective option for small businesses. Plus, it’s…

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