Achieving Goals and Dream Life – Step Five Be Positively Positive! Achieving dreams requires a little thought and effort but anything worth achieving is worth working for. So far we have discussed 4 factors for achieving goals; first, set the goals and create the action steps, secondly, we must encourage our clients to move their bodies, third,…
Customer service is the corner stone of our business here at Northwest Personal Training & Fitness Education. Our customers are our bosses and as Fitness Pros, our #1 responsibility is to exceed customer expectations. We go out of our way to help clients. We do what you can to service them. We take initiative to take…
Cancellation Policies can be tricky, but with the correct approach they don’t have to mean lost revenue and they don’t have to mean upset clients. The following simple steps help us avoid most of the issues that can arise when a client cancels after our predefined cancellation deadline (24hrs). This can work for you too! Step 1. CSRs (Customer…
We have made it through the majority of the excuses that your clients will try to use to get out of training with you. After reading these last two scenarios you will be armed with what you need to help your clients overcome these obstacles. Pretty soon your clients won’t even try to get out of workouts…
Here we are at week 4 of our 5 week series on Overcoming Obstacles & Excuses. Remember, knowing how to get your clients or potential clients past these road blocks will keep them coming back for more. It is your job to ensure that they stick to the plan! My knees hurt so I can’t…
I know that you have heard these excuses from your clients before. Read this week’s addition to my series on helping your clients overcome obstacles and excuses. Getting your clients past these excuses can be the key to getting them to invest in your services! I Hate exercise In the beginning, exercise may feel like…
Hey Fit Pros, Here we are at week 2 of our 5 week Overcoming Obstacles and Excuses series. We hear these next two excuses over and over again! It is time to have a response that will help your clients get over these obstacles once and for all! I have no energy Those who exercise regularly know…
Excuses, Excuses… As you all know all too well…Eighty percent of people still do not exercise consistently enough to enjoy any health benefits. And clients come up with a ton of excuses as to why they’re not sticking to the program. Over the next 5 weeks I am going to share the most common stumbling…
Spring is here and people start thinking about shedding body fat in time for summer. So it’s a perfect opportunity to offer a Fat Loss program or Weight Loss challenge. At Northwest Personal Training, our Spring Weight Loss and Makeover program has been a huge winner both from a financial and a client success perspective….
Last night I was helping Brianna with a project and checking her homework that was due today. As I was going through her work, it became very obvious that she put in the bare minimum and didn’t check her work because there were so many errors. So I was trying to explain to her at…
